From hello to yes.

AI agents that carry a credit negotiation from first contact to signed agreement — with listening, method and respect.

Agents negotiate. People decide.Rules that hold in every conversation.
Says it's AICreditor's policyHuman in the loopAudit trail

Yezzex
listens first

to get
to yes

A conversation

This is what a yes sounds like.

A whole negotiation, from the first hello to the first installment — on WhatsApp, in a few minutes.

Negotiation · Aurora Store · #A-2291demo · fictional data
WhatsApp · Rafael L.balance due R$ 2,840.00
VIRTUAL ASSISTANT · AURORA STOREHi, Rafael! I'm Aurora Store's virtual assistant — an AI. I have an offer to settle your balance. Can I show you?
Sure. But money's tight this month.
VIRTUAL ASSISTANT · AURORA STOREI understand. Let's find an option that fits where you are right now.
Original amountR$ 2,840.00
Paid in full via PixR$ 1,704.00
or 6 interest-free installmentsR$ 312.00
within the creditor's policy
6 installments works for me. Deal.
VIRTUAL ASSISTANT · AURORA STOREDone. I've sent the agreement for e-signature — it takes 30 seconds.
yes · agreement signed · 2:32 PM
VIRTUAL ASSISTANT · AURORA STOREPix for your 1st installment is ready. Thanks for sorting this out with us.
From hello to yes
01Hello—
02Listen—
03Offer—
04Yes—
Audit trail
14:30:48contact opened · agent identified as AI ✓
14:31:05context logged · tight month
14:31:12offer generated · policy P-07 ✓
14:32:10yes · agreement signed · hash 9f3a…c21
14:32:31pix issued · installment 1/6 ✓
First installmentR$ 0
Why we exist

Every debt has two sides. Traditional collection pushes, calls again, applies pressure. We talk — until both sides meet at a yes.

Stalled credit is capital that has left the economy. It can circulate again — without anyone hunting down the people who owe it.

The journey

Six steps between hello and yes.

Negotiation is method, not persistence. Every conversation follows the same backbone — and adapts to the person on the other side.

01 / HELLO

Arrive with respect.

The first contact says who's speaking, on whose behalf — and that it's an AI. On the right channel, at the right time.

AGENTHi, Rafael! I'm Aurora Store's virtual assistant.
02 / LISTEN

Understand the moment.

Before any number, the agent listens. What the person shares changes the offer — and it's on record.

Money's tight this month.
03 / CONTEXT

The criteria before the amount.

Where it comes from, the terms, what's at stake. When you understand the criteria, you can weigh the offer calmly.

AGENTLet me explain where this amount comes from.
04 / OFFER

Within the limits.

Discount and terms come from the creditor's policy. The agent runs the conversation; the math is a rule, not improvisation.

AGENTPay in full via Pix, or 6 × R$ 312.
05 / YES

A yes that fits.

Acceptance, e-signed agreement and payment — on the same channel, no queue, no paper.

6 installments works for me. Deal.
06 / AFTER THE YES

All the way through.

Reminders, installments, reconciliation. And when the conversation goes off script, a person on the team takes over.

AGENTYour 2nd installment is due Friday. All good on your end?
The exponential yes

One yes,
raised to scale.

Yezzex comes from YES + EXponential. The yes is the outcome we work toward: an accepted agreement. The exponential is what AI brings — the same care across thousands of conversations at once.

Convergence

Two chevrons pointing at each other: the two sides of a negotiation meeting in the middle.

The exponent

The lower chevron is a circumflex — the x that raises the yes.

The zz

Seen sideways, the symbol is the pair of Zs at the heart of the name.

The empathetic yes

A real yes is one the person can keep.

An agreement squeezed out under pressure breaks by the second installment. An agreement that fits the person's moment gets paid. Empathy here isn't talk — it's what makes the yes last.

The exponential yes

Scale without losing the listening.

A skilled negotiator handles a few dozen conversations a day. Yezzex agents handle thousands — with the same method, the same patience and the same policy in every one.

The agents

How our agents behave.

Rules that hold in every conversation, before the first real contact. Not a statement of good intentions: it's how the system is designed.

People decide

Outside the policy, your team decides.

Any offer outside the approved range stops at a visible approval point. The agent waits.

52% discount · case #A-2291above limit P-07 (45%) · waiting on your team
DeclineApprove
Transparency

Says it's AI. Always.

The conversation opens with the agent introducing itself as a virtual assistant. If asked, it confirms — and offers a person.

Listening

An obstacle isn't an objection.

"It's too expensive" is an objection. "I promised that money for something else" is an obstacle — and it gets solved a different way. The agent treats each for what it is.

Channels

Voice and text.

On the channel the person already uses.

WhatsAppVoiceEmailLink
Boundaries

Respects the hour, and the no.

Contact hours are configured. Asked to stop, it stops — right away.

21:04outside contact hourswaits
09:12"please stop"opt-out
Rules, not improvisation

The math comes from the policy, not the model.

The agent runs the conversation. The next number is calculated by business rules the creditor defines — never by generated text.

# portfolio policy "max_discount": "45%", "max_installments": 12, "out_of_range": "human approval"
Audit trail

Everything on record, end to end.

Who spoke, what was offered, when the person accepted and on what terms.

14:30agent identified as AI✓
14:31offer · policy P-07✓
14:32agreement signed9f3a
The platform

You set the policy.
The agents negotiate.

From first contact to the last installment, in one place — with your team in control of the decisions.

Portfolios and policies — discount ranges, terms and approval levels per portfolio.
The right level of autonomy — copilot on high-ticket cases, agent in the lead on volume. On the same platform.
Recover or acquire — the same engine negotiates to collect on credit or to buy portfolios.
Human approval — every sensitive decision goes through a person.
Tracking — agreements, installments and reconciliation per portfolio.
Talk to us about your portfolio
app.yezzex.ai/carteiras
Aurora portfolio · policy P-07
From hello to yes
agents active
hello
listen
offer
yes
Waiting on your team
3 approvals
Asked for a person
2 conversations

Illustrative screen · fictional data

Who it's for

For anyone with credit waiting on a yes.

Creditors

Lenders, retailers, insurers. Recover more of your portfolio without building a bigger operation — and without straining your customer relationships.

Funds and portfolio buyers

Negotiate at volume with the method of people who have done this for years: to recover what's yours or to acquire credit rights.

Recovery operations

Your team focuses on the cases that need people. The agents handle the rest, to the same standard, every day.

FAQ

Questions and answers

I got a message from Yezzex. Can I trust it?
Yezzex acts on behalf of the creditor you have the balance with — and the message says so right at the start. Our agents never ask for passwords or bank details. If in doubt, you can confirm the contact directly with the creditor, through their official channels.
Am I talking to a person or an AI?
An AI, and it introduces itself that way. If you'd rather, you can ask to speak with a person at any time.
Can I ask not to be contacted anymore?
Yes. Just say so in the conversation. The request takes effect immediately.
Who sets the discount and the terms?
The creditor. They approve the discount range, the number of installments and the approval levels. The agent negotiates within that; anything outside the range goes to a person on the team for approval.
Is the agreement legally valid?
It's formalized in a written agreement with an e-signature, and the entire conversation is on record: who accepted, when and on what terms.
Do I need to replace my current system?
No. Your portfolio comes in by import or API, and agreements flow back into your process. We design the integration together with your team.

Every stalled credit
deserves a yes.

Tell us about your portfolio. We'll show you what the journey from hello to yes would look like on it.